The first troubleshooting step should be to determine what is taking up your cloud space. Check the Available Storage Space in Your Google Drive Account If you’re stuck in this scenario, here are the 8 best ways to fix the “Google Drive storage full, but no files in it” error. Some users even complain that after they delete a few items, Google Drive fails to update the storage quota. Unfortunately, the cloud service appears to have a bug that, in some rare cases, gives you a notification saying that Google Drive is full, which turns out not to be true on examining the Google storage space available. The Google Drive quota is also shared by Google Photos and Gmail. Usually, Google Drive gives users 15GB of free cloud storage, which you can use to upload documents and other files. But even Google Drive does not work as seamlessly as you’d want sometimes.

Cloud storage services, such as Google Drive, offer storage space to help you back up your files and access them from any location and at any time.